Cancellation Policy

All cancellation and rescheduling requests must be made by phone at 208-649-1000 or by email to Ryan Claassen, Safety Resource Coordinator, at ryan.claassen@kempernorthwest.com.

Cancellations

• A minimum of 5 business days’ notice is required.
• Cancellations made with at least 5 business days’ notice will receive a refund minus a 10% processing fee.
• Cancellations made with less than 5 business days’ notice, and all no-shows, are non-refundable.

Rescheduling

• We respectfully request at least 5 business days’ notice when changing registration to a different training date.
• There is no fee for rescheduling.

Transfers

• Registrations are fully transferable to coworkers at any time at no charge.